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Director
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Abu Hanipah bin Haji Talip
(Acting)
Director of Water Services
Department of Water Services
Public Works Department
Ministry of Development
Bandar Seri Begawan BB3510
Brunei Darussalam
Telephone 673(2)221991
Fax: 673(2)221993
E-mail: hanipah.talip@pwd.gov.bn |
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Assistant Director
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Norimtihan bte Haji Abdul Razak
(Acting)
Assistant Director of Water Services
Department of Water Services
Public Works Department
Ministry of Development
Bandar Seri Begawan BB3510
Brunei Darussalam
Telephone 673(2)221991
Fax: 673(2)221993
E-mail: norimtihan.razak@pwd.gov.bn |
Mission
To provide clean, safe, affordable and continuous water supply to the
people of Negara Brunei Darussalam.
"W.A.T.E.R" FOR ALL
| WILL
| Will to do with 'Tawakal to Allah'
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| APPROACH
| Approaching to be listed in the top 20 rank Asian Pacific
Region Water Authority by the year 2010
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| TECHNOLOGY
| Moving with latest Technology towards sustainable development
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| ENVIRONMENT
| Caring, Responsive and Environmental friendly Water
Authority
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| RESOURCES
| Utilizing integrated Resources into a dynamic, efficient,
learning and Customer satisfied Water Authority
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TPOR (LUARAN) JABATAN PERKHIDMATAN AIR
Bil |
TPOR (LUARAN |
TPOR |
1 |
Menerima aduan kerosakan bekalan air |
5 min |
2 |
Penghantaran bekalan air melalui tanker |
4 jam |
3 |
Maklumam kepada orang ramai bagi penjejasan air yang di rancang |
1 hari sebelum perlaksanaan |
4 |
Memberi maklumbalas mengenai permohonan paip air utama yang baru |
14 hari |
5 |
Membaiki kerosakan paip air |
6 jam |
6 |
Memberi maklumbalas mengenai permohonan meter air |
14 hari |
7 |
Memberi maklumbalas mengenai aduan tuntutan bil air |
14 hari |
8 |
Memberi maklumbalas bagi permohonan menukar nama |
10 hari |
9 |
Memberi maklumbalas bagi permohonan menukar tariss dari sementara ke kekal |
10 hari |
10 |
Memberi maklumbalas mengenai permohonan menutup akaun tuntutan bil air bagi mengosongkan rumah sewa kerajaan |
10 hari |
11 |
Memberi maklumbalas mengenai permohonan membuka akaun tuntutan bil air bagi mendiami rumah sewa kerajaan |
10 hari |
12 |
Maklumbalas mengenai aduan kualiti air |
4 hari |
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OUR GOAL
- To increase operational efficiency and revenue annually
- To reduce unaccounted for water (UFW) by 5% annually
- Continuous potable water supply to cater for present and future needs
- Forging water conservation in Brunei
- Doing faster, cheaper, simpler and better services
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